Details
Joint Lubricant 2.5Kg Tub
Additional Information
| Size | No |
|---|---|
| Colour | N/A |
Feefo Reviews - Average 88% (25 reviews) 
| Date | Score | Customer Comment | Our Response |
|---|---|---|---|
| 27-Dec-2020 |
Service:  Product: |
Really impressed by the service provided by this company. Everything was in stock and available for next day delivery. I had missed the cut off by an hour so called. They couldn’t get it here next day as it was a Friday but they made sure I had for Tuesday morning when I had planned on using it. Great... Read More. Really impressed by the service provided by this company. Everything was in stock and available for next day delivery. I had missed the cut off by an hour so called. They couldn’t get it here next day as it was a Friday but they made sure I had for Tuesday morning when I had planned on using it. Great guys and a pleasure to deal with. | We are glad we were able to help! Thanks for taking the time to leave a review, it's much appreciated! |
| 17-Dec-2020 |
Service: Product: |
Prompt deliveries | |
| 28-Oct-2020 |
Service:  Product: |
Service rating : I ordered before 12 for the next day delivery on a Wednesday, the order eventually turned up on Saturday afternoon not complete and after 6 phone calls the rest of the order eventually turned up 8 days later ! Delaying my contractor for over a week. Product : Waste of... Read More. Service rating : I ordered before 12 for the next day delivery on a Wednesday, the order eventually turned up on Saturday afternoon not complete and after 6 phone calls the rest of the order eventually turned up 8 days later ! Delaying my contractor for over a week. Product : Waste of money, ended up using the contractors liube |
Hi Phillip,We are placing all orders on our next day delivery service, however as I’m sure you can understand, some orders have been taking 2 to 3 working days to arrive due to the current COVID situation.The missing item in question was misplaced by our courier service. It is very rare that orders are... Read More. Hi Phillip,We are placing all orders on our next day delivery service, however as I’m sure you can understand, some orders have been taking 2 to 3 working days to arrive due to the current COVID situation.The missing item in question was misplaced by our courier service. It is very rare that orders are lost in transit, and it is very unfortunate that your order happened to be one of these anomalies. We dispatched another item free of charge, as soon as our courier confirmed that they could not find the package, and we have been assured by the couriers customer service that they have put measures in place to stop this happening in future.We sincerely apologise about your experience. We hope that you can understand the circumstances surrounding around your order, and that you would be willing to order with us again in future, in the knowledge that this is unlikely to happen again. |
| 25-Feb-2020 |
Service: Product: |
Service rating : Simple to order and delivered quickly to site. Great value 110mm pipe and fittings. Great value Soak away crates Product : Great value and easy to use |
|
| 15-May-2019 |
Service: Product: |
Easy to use website, good price, phone call to clarify delivery, and quick delivery. | |
| 07-Mar-2019 |
Service: Product: |
I can recommend it to all. Good service. |
|
| 03-Dec-2018 |
Service: Product: |
Excellent delivery and very reasonably priced | |
| 11-May-2018 |
Service: Product: |
good support on telephone resolved a internet issue I had in placing order very quickly. | Glad we were able to help and thanks for the feedback |
| 28-Aug-2017 |
Service: Product: |
It makes a pleasant change for someone to actually phone to offer an alternative when there was a slight stock delay on part of the order. We didn't change the order but so nice to not be left in the dark or told fairy stories. |
Thanks for the feedback, we do care about our customers and know how frustrating it can be so we try our best to make all go smoothly |
| 11-Jul-2016 |
Service: Product: |
All good until materials were delivered, thrown over fence and 2 lengths of pipe were broken. |
Thank you for your feedback Tony. For some destinations we rely on national courier companies to complete certain deliveries. We always ensure that our customers are notified of this and we ask them to be available to receive the delivery. This is to ensure that any damages or shortages can be...
Read More.
Thank you for your feedback Tony. For some destinations we rely on national courier companies to complete certain deliveries. We always ensure that our customers are notified of this and we ask them to be available to receive the delivery. This is to ensure that any damages or shortages can be notified immediately. In the event of recorded damages we will happily replace or refund these items in accordance with our delivery policy. I'm certain that if you had contacted the Sales Office regarding this we could have reached a satisfactory solution for you. Should you require any materials in the future we would be happy to offer you a credit accordingly. |
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