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Details
DOUBLE SOCKET PVC (BS) COUPLER 200MM
Additional Information
| Diameter | 200MM |
|---|---|
| Diameter | N/A |
Feefo Reviews - Average 33% (3 reviews) 
| Date | Score | Customer Comment | Our Response |
|---|---|---|---|
| 14-Jul-2016 |
Service:  Product: |
Upon ordering i was told the iow is part of the Channel Islands and a extra charge to get it over to the Isle of Wight, we are not part of the Channel Islands so abit confused to that plus my order was promised on the date given but nothing arrived having cost me two contractors sitting round all day... Read More. Upon ordering i was told the iow is part of the Channel Islands and a extra charge to get it over to the Isle of Wight, we are not part of the Channel Islands so abit confused to that plus my order was promised on the date given but nothing arrived having cost me two contractors sitting round all day waiting,then no word the next two days so I rung and was told my order had not been dispatched and quoted another two weeks which was unacceptable,if I was told instead of having to ring and find out then these things happen but the fact no one rung was very disappointing |
Hello David, Thank you for your feedback. As our 'delivery information' states we do not offer a standard delivery service to non-UK mainland destinations and that a surcharge will apply and delivery will take longer than our standard service. Furthermore the items you ordered are not held... Read More. Hello David, Thank you for your feedback. As our 'delivery information' states we do not offer a standard delivery service to non-UK mainland destinations and that a surcharge will apply and delivery will take longer than our standard service. Furthermore the items you ordered are not held in-stock and are only delivered direct from our supplier. However the supplier for this product will not deliver to non-mainland UK destinations at all, so we worked with you to resolve this issue and agreed to bring your items in to our warehouse and then ship them to your non-mainland destination via a 3rd party courier service. The logistics involved in completing this order were obviously a bit more complex than usual and as such a delay was inevitable, however we did strive to offer the quickest service possible for the circumstances. We will of course take your comments in to consideration and endeavor to improve our communication with our customers. |
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