Details
Flexseal Storm Drain End Outlet
Additional Information
| Diameter | N/A |
|---|
Feefo Reviews - Average 89% (19 reviews) 
| Date | Score | Customer Comment | Our Response |
|---|---|---|---|
| 24-Jan-2018 |
Service:  Product: |
Prompt delivery although one item code was wrong. No acknowledgement of my email notifying them of this fact. |
apologies if response email failed to be delivered a replacement item was arranged same day |
| 28-Sep-2017 |
Service:  Product: |
I am so impressed with Build Plumb Ltd, the service they give is excellent and the delivery is top rated, less than 24 hours from ordering to delivery! |
Wow Excellent feedback thank you very much |
| 16-May-2017 |
Service: Product: |
Products good and well priced but damaged whilst in transit so a second delivery needed |
Thanks for your Good feedback on quality and price. Sometimes our couriers do have accidents in transit, we always try to resolve this quickly and dispatch replacements for next day delivery. |
| 18-Apr-2017 |
Service: Product: |
Service rating : Excellent service, easy to use web site, i ordered at 11.30am on the Tuesday, 3.30pm the following day my complete order arrived, no fuss, no phone call, just excellent service. Highly recommended, will always use this company when possible, never let me down.. Product : perfect, does... Read More. Service rating : Excellent service, easy to use web site, i ordered at 11.30am on the Tuesday, 3.30pm the following day my complete order arrived, no fuss, no phone call, just excellent service. Highly recommended, will always use this company when possible, never let me down.. Product : perfect, does what is said it would. |
|
| 28-Feb-2017 |
Service: Product: |
Deliveries are always as ordered and on time | |
| 16-Jan-2017 |
Service: Product: |
Excellent service |
Hi Barry, Thank you for your great feedback! |
| 29-Sep-2016 |
Service: Product: |
Service rating : Easy to deal with, great web site, human being answers the telephone, not a robot. great prices, free delivery. nothing short of excellent..keep it up.. Product : just what i wanted, good quality, perfect for the job i needed to complete.. |
Thanks for the great feedback, we're glad that you found our service 'excellent' and look forward to supplying you again. |
| 26-Sep-2016 |
Service: Product: |
Very Professional company, |
Thank you Seamus, we're glad your first order was a 5 stars experience |
| 26-Sep-2016 |
Service: Product: |
Pleasant, courteous and efficient. | |
| 25-Sep-2016 |
Service: Product: |
Very good service. The prices seem to be very competitive, and the delivery was as advertised, next day | |
| 11-Sep-2016 |
Service: Product: |
Extremely polite helpful would definitely use again and also happy to recommend | |
| 10-Sep-2016 |
Service: Product: |
They had everything that I was looking for. | |
| 17-Jul-2016 |
Service: Product: |
Many thanks | |
| 17-Apr-2016 |
Service: Product: |
Good service | |
| 18-Feb-2016 |
Service: Product: |
This is perhaps the worst online company that I have ever dealt with. Their approach to customer service is unbelievable and would never buy from them again. Firstly they failed to deliver the products inline with their stated delivery time and one of the components was damaged. The amount of hassle I... Read More. This is perhaps the worst online company that I have ever dealt with. Their approach to customer service is unbelievable and would never buy from them again. Firstly they failed to deliver the products inline with their stated delivery time and one of the components was damaged. The amount of hassle I had in getting a replacement/refund was not acceptable. I would never purchase again from this company or recommend them to anyone. I suggest that their sales staff attend an extensive customer services training course. |
Thank you for your feedback, however we are somewhat surprised with the tone of your comments as we understood that this matter was resolved to your satisfaction. We completed multiple deliveries to you successfully, however the last delivery included a length of channel drain that was... Read More. Thank you for your feedback, however we are somewhat surprised with the tone of your comments as we understood that this matter was resolved to your satisfaction. We completed multiple deliveries to you successfully, however the last delivery included a length of channel drain that was damaged in transit. We offered to replace this free-of-charge or refund you in full for the damaged item. You requested a refund which we duly issued. 5 weeks later you contacted us by email to inquire about 1 more length of channel drain as you needed it to finish the job. We quoted you our standard terms for this new order, however this did not meet with your approval as you expected this length to be delivered carriage-paid. This of course was not economically viable given that we had already refunded the damaged item in full. The vast majority of our customers accept that occasionally issues beyond our control can occur and we do our very best to resolve these as quickly as possible. |
| 18-Feb-2016 |
Service: Product: |
Highly recommended. | |
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