Details
Flexseal Storm Drain End Cap
Additional Information
| Diameter | N/A |
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Feefo Reviews - Average 84% (45 reviews) 
| Date | Score | Customer Comment | Our Response |
|---|---|---|---|
| 18-Dec-2020 |
Service:  Product: |
It took them five days and three phone calls for the order to arrive rather than next day as they promised on their web site. Some of the items were broken and various clips were missing. I had to carry the parts (some of them heavy) to my front garden myself as their delivery driver could not be... Read More. It took them five days and three phone calls for the order to arrive rather than next day as they promised on their web site. Some of the items were broken and various clips were missing. I had to carry the parts (some of them heavy) to my front garden myself as their delivery driver could not be bother. I have emailed them twice to ask them what is happening with the "guiding legs to the crates" that were missing and five weeks later I am still waiting for a response!. |
We are sorry that our delivery service did not meet your expectations, unfortunately all transport is only to kerbside at this time, and we are unable to offer delivery past this point due to current COVID restrictions. Additionally, our website explains that heavy orders such as this one over 80...
Read More.
We are sorry that our delivery service did not meet your expectations, unfortunately all transport is only to kerbside at this time, and we are unable to offer delivery past this point due to current COVID restrictions. Additionally, our website explains that heavy orders such as this one over 80 kilograms cannot be sent on courier, and thus take 3-5 days on alternative transportation. Following on from our conversation I understand that you do now have all of the parts you require. We apologise for any miscommunication, and wish you the best with the completion of your project . |
| 13-Nov-2020 |
Service:  Product: |
Excellent service - had a missing item and they didn't hesitate to send out another. | Thanks for your kind words! |
| 27-Oct-2020 |
Service: Product: |
excellent product range and good pricing, but inability to interact with website caused difficulties | Hi John, thanks for your kind review. We have noted your feedback about the website, and will actually be launching a new and improved one soon, which will be much easier to use! |
| 21-Oct-2020 |
Service: Product: |
Service rating : I purchased a plastic channel drain and fittings from Build Plumb Plastics because they were able to provide all the fittings in one order. The delivery came promptly once I had chased the order over the phone. Product : The item was satisfactory and fitted the channel adequately. |
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| 04-Aug-2020 |
Service: Product: |
Drainage pipes and fittings are non standard and will not fit polypipe or equivalent. Never come across this before, best avoided if you already have other pipe and fittings because they are not compatible with any other brand I've ever used. They should mention this when selling but didn't. | |
| 09-Jun-2020 |
Service: Product: |
Great service and good communication regarding my order, arrived quickly and well packaged. Would use again no doubt. | |
| 30-Sep-2019 |
Service: Product: |
Service rating : The way you despatch small items like the end cap I ordered is nonsense. It arrived in a battered box some 30 cm x 25cm x 8 cm (meansurements approximate). The cost of over £24 for the courier service was far too dear. It would have cost just a couple of £s if you had put it in...
Read More.
Service rating : The way you despatch small items like the end cap I ordered is nonsense. It arrived in a battered box some 30 cm x 25cm x 8 cm (meansurements approximate). The cost of over £24 for the courier service was far too dear. It would have cost just a couple of £s if you had put it in the post in a padded envelope. Product : It was what I required ** |
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| 19-Jun-2019 |
Service: Product: |
Ordered twice recently first delivery turned up on time with damaged fittings and missing the pipe I had ordered which turned up 3 days after. Second delivery turned up missing 2 items which turned up 2 days later. In summary if you need to get the job done go elsewhere. |
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| 09-Mar-2019 |
Service: Product: |
Service rating : Excellent service, items arrived the next day Product : item was as expected for this |
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| 30-Jul-2018 |
Service: Product: |
Used this company a number of times. always quick service and goods as advertised. Will use again |
Hi Martin, Thank you for your great feedback and continued business. I have notified Feefo that you didn't give bad feedback for the products, only, that you declined as you found commenting on every single item you purchased, very time consuming and leaving your great service...
Read More.
Hi Martin, Thank you for your great feedback and continued business. I have notified Feefo that you didn't give bad feedback for the products, only, that you declined as you found commenting on every single item you purchased, very time consuming and leaving your great service comment should suffice. We agree! Feefo have come back to me and state they have an issue. If someone declines to comment on product, it automatically gives a negative review. They are working on getting this fixed. Thank you for time on the phone last week to highlight this problem for us and thank you for your continued business. |
| 30-Jun-2018 |
Service: Product: |
Service rating : Very good service competitive prices and very quick delivery will definitely use them again Product : Great product great price |
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| 24-Jan-2018 |
Service: Product: |
Service rating : Prompt delivery although one item code was wrong. No acknowledgement of my email notifying them of this fact. Product : Did not order this. Code is BR 056. Ordered item BR 506 |
apologies if response email failed to be delivered a replacement item was arranged same day |
| 12-Dec-2017 |
Service: Product: |
Good price, delivery quick... I will be back in the future |
Thanks for the Great feedback we look forward to working with you in the future |
| 28-Sep-2017 |
Service: Product: |
I am so impressed with Build Plumb Ltd, the service they give is excellent and the delivery is top rated, less than 24 hours from ordering to delivery! |
Wow Excellent feedback thank you very much |
| 16-May-2017 |
Service: Product: |
Products good and well priced but damaged whilst in transit so a second delivery needed |
Thanks for your Good feedback on quality and price. Sometimes our couriers do have accidents in transit, we always try to resolve this quickly and dispatch replacements for next day delivery. |
| 18-Apr-2017 |
Service: Product: |
Service rating : Excellent service, easy to use web site, i ordered at 11.30am on the Tuesday, 3.30pm the following day my complete order arrived, no fuss, no phone call, just excellent service. Highly recommended, will always use this company when possible, never let me down.. Product : Perfect, does... Read More. Service rating : Excellent service, easy to use web site, i ordered at 11.30am on the Tuesday, 3.30pm the following day my complete order arrived, no fuss, no phone call, just excellent service. Highly recommended, will always use this company when possible, never let me down.. Product : Perfect, does exatly what it said it would. |
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| 04-Apr-2017 |
Service: Product: |
Service rating : Easy to order, fast delivery Product : Robust and simple to fit. |
Hi James, Thank you for your positive feedback. We do try and make it as easy as possible! |
| 27-Mar-2017 |
Service: Product: |
Cheap as chips and delivered (free) afternoon next day on 2 orders. | |
| 28-Feb-2017 |
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Deliveries are always as ordered and on time | |
| 07-Dec-2016 |
Service: Product: |
GREATVSERVICE |
Hi James, Thank you for your excellent feedback. |
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